Docs/Reference

What's new in Sendify

Product updates worth knowing about, newest first, with a link to the documentation for anything that needs explaining.

September 2026

Documentation

Help center expansion

The help center now covers setup, iMessage capacity, AI building, GoHighLevel, Sendify Direct, the API, analytics, troubleshooting, billing, and agencies, with search across every article.

Browse the help center

Analytics

Message status reference

Queued, pending, and deferred are now documented separately from failures, with what to do about each one.

Queued, pending, or deferred?

AI

Opt-out behavior documented

What happens when a lead replies STOP or asks not to be texted, and how to set DND in GoHighLevel alongside it.

Managing opt-outs

AI

Business hours and follow-up timing

Which hours Sendify follows for GoHighLevel and Sendify Direct accounts, and why an expected follow up shows as deferred.

Business hours and timing

About this page

Written for customers, not engineers

We log changes that affect how you use Sendify: new features, meaningful AI improvements, automation and analytics changes, GoHighLevel and Sendify Direct updates, API changes, reliability work, and fixes that changed behavior you would have noticed. Updates start from the entries above rather than being backfilled from memory.
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