Docs/iMessageiMessagePricing
The Pool vs a dedicated line
Choose based on two things: how many new leads you contact each day and whether your business needs a number in a specific area code.
What The Pool is
The Pool is Sendify managed iMessage infrastructure for clients with fewer than 50 new leads per day who do not need their own number or a specific area code. Your leads still receive iMessage, and your AI setter can still reply, qualify, book, and follow up.
Instead of tying your account to one dedicated line, Sendify manages shared capacity across The Pool. You do not have an individual line limit to watch, and you do not pay a hardware fee.
The simple fit test
The Pool or a dedicated line
| The Pool | Dedicated line | |
|---|---|---|
| Best fit | Fewer than 50 new leads per day | 50 or more new leads per day, or local number requirements |
| Area code | Chosen by Sendify | A specific area code for your business |
| Capacity | Managed across shared infrastructure | Dedicated capacity sized to your expected volume |
| What you manage | No individual line limits | Tell us before planned volume increases |
| Hardware fee | $0 | $500 one time hardware fee |
| Upgrade path | Move to a dedicated line when needed | Add capacity by telling us before a volume increase |
Pricing
| Plan | Monthly platform | Usage | Hardware fee |
|---|---|---|---|
| Business in The Pool | $200 per month | $0.20 per unique lead | $0 |
| Agency with eligible clients in The Pool | $300 per month for 1 to 10 sub-accounts | $0.20 per unique lead | $0 |
| Dedicated line | Your selected business or agency plan | $0.20 per unique lead | $500 one time |
Messages, replies, and conversation length do not create extra usage charges. Billing is based on unique leads processed. Read the full explanation in how usage billing works.
The Pool for agencies
Agency owners can place eligible clients into The Pool. Each client keeps their own AI, CRM connection, calendar, rules, and reporting. Sendify manages the shared iMessage delivery capacity behind the scenes.
The agency plan is $300 per month plus $0.20 per unique lead for 1 to 10 sub-accounts. There is no hardware fee for clients in The Pool. Clients that need a specific local area code use a dedicated line.
Moving to a dedicated line
The Pool is not a permanent commitment. If you need a specific area code or expect to reach 50 or more new leads per day, tell us before the change. We will move your account to dedicated capacity and size it for the volume you expect.
Plan ahead for growth
FAQ
Who is The Pool for?
The Pool is for businesses with fewer than 50 new leads per day that do not need a dedicated number or a specific area code.
Does The Pool have a hardware fee?
No. The Pool has no hardware fee. A business pays $200 per month plus $0.20 per unique lead, while the agency plan is $300 per month plus $0.20 per unique lead.
Does The Pool limit my conversations to one line?
No. Sendify manages the shared capacity behind the scenes, so you do not have an individual line limit to monitor or manage.
Can an agency put clients in The Pool?
Yes. Agency clients that fit the same volume and area code requirements can use The Pool. The agency plan covers 1 to 10 sub-accounts for $300 per month plus $0.20 per unique lead.
When should I choose a dedicated line?
Choose a dedicated line when your business needs a number in a specific area code, or when your expected volume is 50 or more new leads per day.
Can I move from The Pool to a dedicated line later?
Yes. Tell us before your volume increases or when you need a specific area code, and we will move you to dedicated capacity.
Still need a hand?
If your volume is going to run past the daily or hourly limits, or something is not behaving the way these docs describe, talk to our team.