Docs/AI agents
Train your AI from real conversations
Your best training data is already sitting in your inbox. The trick is being picky about which conversations you hand over.
Good training examples
Hand these over
- Conversations that ended in a booked appointment
- Objections handled well by your best closer
- Threads where qualification was done properly
- Answers you would be happy to see repeated word for word
- Conversations that sound like your brand at its best
What to leave out
Keep these away from the AI
- Anything quoting outdated pricing
- Conversations your team handled badly
- Threads containing incorrect answers
- Anything that contradicts your current offer or policy
- Behavior you do not want the AI to copy
The AI believes what you give it
A single old price inside a training thread can resurface months later. If pricing or policy changed, pin the current version as a canonical fact.
How many conversations
Around 200 of your strongest conversations, correctly titled, is a solid target. That number is about coverage of common situations, not volume for its own sake.
Fifty excellent conversations will outperform five hundred mediocre ones. If you are short on material, start with what is genuinely good and add more as your team produces it.
Still need a hand?
If your volume is going to run past the daily or hourly limits, or something is not behaving the way these docs describe, talk to our team.